Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Saturday, October 10, 2009

I have "WhatToPost" Syndrome

I suffer from "What to post" syndrome. I sit down to post and my mind suddenly is a blank. I forget what I do for a living...I forget what I like, what ignites my passion, what clever and witty things I talked about with my clients, friends and family that day. I finally walk away from the computer and immediately become the witty, inspired person I know that I am. I Rush back to the computer and...yep, you guessed it. My symptoms return...
I sought help on Chris Brogan's blog.  As I knew he would, he came through for me. Just what the doctor ordered! I'll share his tips here for my fellow syndrome sufferers:

How to Blog Almost Every Day

October 10, 2009 · Chris Brogan
Crowd at IzeaFest I put up a blog post (almost) every day, and sometimes, I put up more than one a day. On top of this, I write for clients, write for other projects, work on books, and other things. Some of you don’t have all these other writing commitments, but still want some ideas on getting more writing out the door. Here are some thoughts into my process that I hope will give you a framework for writing a blog post (almost) every day.

How to Blog Almost Every Day

  1. Read something new every day. Need a starting point? Try Alltop. (Hint: read something outside your particular circle to get new thoughts).
  2. Talk with people every day. I get many of my topic ideas from questions people pose to me, or through conversations.
  3. Write down titles and topic ideas in a notepad file. ( I’ve given you 100 blog topics and another 20 blog topics just to get started.)
  4. Maintain a healthy bookmarking and revisiting habit. I use Delicious.com
  5. Find 20-40 minutes in every day to sit still and type.
  6. Follow an easy framework. Here are 27 blogging secrets to start you on what I mean.
  7. Get the post up fast, not perfect. You can edit if you have to, later. Perfectionism kills good habits.
  8. Dissect other people’s posts to understand what makes them tick. The more you understand of HOW they write, the more you can take the best parts of it into how you write. (hint, my 27 blogging secrets post gives you my patterns.)
  9. Find useful and interesting pictures. I use Flickr photos licensed under Creative commons for most of my photos. This helps me sometimes get a great photo for a post I already have in mind, but it also gives me post material sometimes.
  10. Think about what your customers and prospects need. I write from the perspective of the communities I serve. Every post is aimed at something I believe will be helpful to my community in some form or another. This focus takes some weight off my worries about what I should write about or not. I write about what my community needs.
  11. Mix things up by sometimes blogging on paper first.
  12. Mix things up by writing guest posts for sites that aren’t like yours. This gives your mind new formats to think about. I did this recently as part of a project and I loved it.
  13. Mix things up by changing the lengths of your posts: some long, some brief. Learn what makes an impact how.
  14. Never worry about throwing up the occasional “best of” post, once you get enough material. Example: here’s My best advice about blogging.
It's not going to be easy to kick this thing. I didn't get her overnight and I won't be cured overnight. However, I am grateful to Chris (and others) who truly help us frustrated, well intentioned bloggers. I aspire to get well and get posting!
Wish me luck
P.S. If you have more tips please (!) comment!!!

Thursday, September 17, 2009

Blog or Website or Both?

I think I'm over the whole Dr. Seuss thing - visit my website and you'll see what I mean. Time to grow up - put on my "Big Girl" pants and really tackle this business of being in business. Don't get me wrong...I've been tackling, wrestling, jumping, cursing, joyful, sweaty and exuberant about my business for 4 years now. But I have been struggling with exactly who I am. Big no-no in the world of branding. I am listening to my clients, prospects and mostly (gulp) my former clients - most who have left because I efficiently worked myself out of a job, by the way - and now I realize what they need most is a coach. Face it, marketing is the fun part of owning a business. No Excel, Quickbooks or calculators needed! Just creativity, tenacity and guts! I enjoy teaching and our small business community seems to really enjoy learning.
So now that I am sure I have the right formula to take my business to the next level I need to decide what to do with my website. I think I'll chuck it.
I love the idea of a blog instead because it's conversational. It's what I do for a living - I have conversations with my clients about their business - I help them strategize and plan. I like this.
I found this great article by Darren Rowse (www.problogger.net) about the benefits of a blog and i have to agree:

1. Blogs give Individuals, Companies and Brands ‘Voice’ - 5 years ago I was a guy with a ‘voice’ that reached a few hundred people on any given week - today what I write and say is sneezed out to hundreds of thousands of people on any given week. My blogs are the vehicle for this.

2. Blogs are Conversational - both in the style of writing, the way they interact with one another and the way that they are designed with comments at their heart blogs are all about the conversation.

3. Blogs build Trust - as a result of being a relational/conversational medium a blogger can build trust with their audience (something that most businesses would kill for).

4. Blogs build Profile - looking to become an ‘expert’ (or at least be perceived as an expert) in your field. Blogs have the ability to showcase your expertise and help you become the ‘go to’ person in your field. Just today my blog brought me the opportunity to appear in Australia’s national newspaper - the result has been numerous other opportunities.

5. Blogs are Immediate - blogs are a great way to communicate with people because they are so quick to use. Have a thought, write it down, hit publish and within minutes it can be being read and commented upon by your readers.

6. Blogs are a doorway to Search Engines and Social Media - one of the great things about blogs is that they are indexed so well by search engines which love sites that are focused upon a topic, updated regularly etc. Social media sites (particularly bookmarking ones) also love blogs.

Monday, July 13, 2009

Client of the Week!

I am on a roll...and it feels good! This whole appreciation thing is working for me! I have always considered myself a happy and positive person but I am realizing that that was more of a persona than the person. I am done lamenting about what I don't have and have really started to focus on what I DO have. It is such a happier place...

One of the things I am truly grateful for are the supportive and brilliant clients who allow me to contribute to their ongoing business development. I appreciate that a person's business is near and dear to their heart. It's not just a service or a product but a dream for their family, a journey they have committed to. My clients are small business owners who truly inspire me.
This week the Client of the week is Brooks Brush Clearing. I cannot say enough about the integrity and commitment that Mark and Julie Brooks bring to every job. They love their work and they love their customers. Julie is one of those people that you instantly want to be friends with and Mark is so committed to doing the right thing no matter what. They have a lovely family and I am honored to work for them. For more information about Brooks Brush Clearing go to www.brooksbrushclearing.com.
Look for more appreciation and gratitude (is that redundant?) right here!

Wednesday, June 3, 2009

Fridays at Five - June 5th

Can't wait for this week! We are going to be at Lavelle Winery in Elmira - rolling lawns, beautiful surroundings, fantastic hosts....They are staying open late just for us!

Fridays at Five has really turned out to be a phenom (if I do say so myself). I think the reason it works so well is because it's absolutely CASUAL. Perfect fit for small businesses who are intimidated by those huge networking events or by the costs of some of those referral groups or even by the time commitment that is required by some groups. Fridays at Five is just a fun group of business minded folks who enjoy a glass of wine or a beer at the end of a long work week and who, by the design of this program, wish to help other small business professionals grow, learn and succeed. We've called ourselves "A drinking club with a business problem" which cracks people up- but the truth is, we are a fantastic networking group that WORKS! When a business is chosen to speak we encourage that person to ask VERY SPECIFICALLY for whatever it is he or she wants. Example: I want to meet the purchasing manager at the new hospital". Inevitably someone in the group knows that person or can put them in touch with someone who does. Additionally, we don't necessarily offer our product or service up at first pass - as it is done so frequently at other networking events....How annoying is that? You are left with a handful of business cards that you toss, and still have e bunch in your pocket (your own) that no one really cared to ask for....So try this - At your next networking event make it a point to NOT talk about your business - ask about others then ask for more info ("tell me more" works well) then ask how you can help that person succeed or grow. Then watch what happens. Givers Gain!

I love that Fridays at Five is working so well. I am also excited that the spin off group - CEO Roundtable, has been well received. In fact, I'm off to facilitate a roundtable right now. Just thought I'd pop down a few thoughts on this lovely Oregon morning...

Thursday, April 9, 2009

The Inside Scoop

There are lots of good frozen-yogurt shops in Simon Glickman's Pasadena, California, neighborhood. But one—21 Choices—seems to enjoy bigger crowds than the rest, and he explains in his Editorial Emergency newsletter how the small storefront keeps customers coming back from more:

It delivers plenty of atmosphere. Unlike most corporate chains, the environment is quirky and inviting—multiple television screens flicker with cooking shows and vintage cartoons while the teenage staff "sing and shimmy" to a Motown soundtrack.
It makes customers feel valued. When the line moves slowly, staffers require no coaxing to hand out samples, genuine apologies and coupons for free yogurt. If it turns out you don't like a flavor combination, they'll replace it without charge, and Glickman's wife once received an extra scoop because an employee liked her sock-monkey key chain.
"But the company's service ethic goes much further," notes Glickman, "and this is where you should put down your Snickerdoodle Swirl and pay particular attention."

Simply put, 21 Choices excels at thinking in terms of community:

Personalized touches include a poster by the front door that lists regulars by name.
Since customers care about environmental issues, the shop made the switch to biocompostable cups and spoons. "A handmade sign explains that this move has added to their overhead and resulted in slightly higher prices," he says. "No one seems to mind."

Tuesday, April 7, 2009

Social Media Tips

OK, I admit it - I am NOT an expert on this stuff...but, hey, I'm in the game and I am learning! I have uncovered some compelling reasons to use social media in your marketing mix and a few sensible rules of engagement...

Why incorporate SMM into your marketing mix? Well, as opposed to advertising- SMM is free. It's also credible - peers advising peers.
My role, what I do and what I love to do is promote my client's events, services, products and brand through any and every avenue possible. I have fun doing this because the world of social media allows me to engage with and follow folks who have the same interests and want to hear what I have to say - and vice versa. What you can do with SMM is this; build a community. Engage with your customers, partners, prospects and peers. Have a voice. Listen and learn from others. Use social media tools to help build your brand.

Tips I have found on colleagues blogs and tweets:

1. Know why you’re using a service.
I use Twitter (http://twitter.com/dvendley) to access relevant links to useful knowledge and influential people in my idustry and to reach and develop mutually beneficial relationships with others. Linkedin provides me the ability to tap on or grow the collective knowledge and expertise in my network. This is assuming I've linked up to people I know or trust to be reliable, of course (I have). Then, even if my immediate contact does not know the answer, their contacts down the trust chain may or can refer to people who can help me. Facebook has proven valuable both personally and professionally. I have created groups and connected with long forgeotten colleagues and aquaintances who are now valuable resources, prospects and who can link me into their networks..
2. Know what your followers or friends want - provide value.
Understand what your friends, family, colleagues and customers wnat and give it to them. Simple as that. Keep it relevant and engaging.
3. Cross-pollinate your friends
from one social media service to another. If I tell my Twitter followers I’m on Linkedin or Facebook, I will get new followers “crossing over” from social media service to another.
4. Use the same avatar for each service
so that you’re instantly recognizable by your friends from other services.
5. Help others unconditionally
Doing so attracts people to you and helps you be seen as an expert. I know this doesn’t seem very “markety” but that’s the point: it’s actually the best marketing you can do. If somebody showed they gave a damn and helped you solve a problem or answer a question, wouldn’t you be more inclined to follow/friend that person, maybe check out their blog?
6. Put in the time.
This is the hardest point for many to deal with. They just don’t have the time. My advice is to pick two social media sites that resonate with you and use them.
Take breaks.
ou can wear your followers and friends out if you over-use a service. They’ll get sick of you, even if you’re providing value. It’s like the social media version of that person at the party who just won’t shut up and you want to wring his neck.

Friday, October 17, 2008

Socially responsible Marketing

Kim T Gordon published a very compelling article about cause marketing....I want to reproduce it here, on my first blog, because I really believe that right now, more than ever, people are looking for a variety of ways to feel good.

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In this new era of social responsibility, what you don't do can cost you. "Cause marketing" is now the norm, and customers who visit your website and see your advertising want to know that you share their desire to make the world a better place by supporting an important cause.

If your business or brand doesn't stand for a cause, consumers may turn to your competitors. The number of consumers who say they would switch from one brand to another if the other brand were associated with a good cause has climbed to 87 percent, a dramatic increase in recent years, according to a Cone Cause Evolution Survey.

Even niche markets, such as the nation's college students, now show a striking preference for brands they believe to be socially responsible. According to a newly released College Explorer study from Alloy Media, nearly 95 percent of students say they are less likely to ignore an ad that promotes a brand's partnership with a cause.

There's a strong connection between entrepreneurship and giving. The challenge is to make your socially responsible efforts a winning proposition for the nonprofit group you support, the community and your business. You can master this marketing challenge by following these five important steps:

Step 1. Give from the heart.
Cause marketing works best when you and your employees feel great about the help you're providing to a nonprofit group. So work with an organization you and your team believe in, whether that means supporting the fight on behalf of a national health issue or rescuing homeless pets. What matters most to you, your team and your customers? You'll work hard to make a difference when you give from the heart.

Step 2. Choose a related cause.
A solid cause-marketing campaign often starts with the right affiliation. So as you go through the nonprofit selection process, look for a cause that relates to your company or its products. For example, when Procter & Gamble's Olay brand skin-care line partnered with the American Society for Dermatologic Surgery, its campaign goal was to inspire women to protect their skin from the sun.. PR support yielded widespread broadcast, print and online coverage, helping the program attract more than 9,000 individuals for free skin-cancer screenings.

Step 3. Contribute more than dollars.
For many types of businesses, cause marketing involves donating products or services and not simply writing a check. This can help form even stronger consumer associations between what you offer and the good work you do. My own firm, for instance, works hard to support two local groups--a shelter for homeless women and children, and an organization that helps cancer patients pay their rent and other bills while undergoing treatment. As a marketing expert, I contribute services that include producing an annual Woman's Hope benefit concert and direct-mail and public relations campaigns that in the past eight months have netted approximately $250,000 for these nonprofits.

Step 4. Formalize your affiliation.
To make your affiliation a win-win for everyone, work with the nonprofit you choose to define how it will help your business increase its visibility, brand or company awareness. If the organization has a newsletter or other communications with its constituents, negotiate for opportunities to do joint promotions. Discuss how you will use the organization's logo and name in your marketing campaigns, and how it, in turn, will use your company logo and name in its press releases, on the organization's website and in other materials.

Step 5. Mount a marketing campaign.
Success in cause marketing often means motivating an audience to take action, such as making a donation or participating in an event.. Using a dedicated marketing campaign, you can reach and persuade the target group while also raising awareness for your business and its commitment to social responsibility. For example, to enhance its relationship with the black community, State Farm created the 50 Million Pound Challenge to educate blacks about the risks associated with being overweight. A special Challenge website was created to provide ongoing advice and support, and has helped hundreds of thousands of people lose weight.

Kim T. Gordon is the "Marketing" coach at Entrepreneur.com and a multifaceted marketing expert, speaker, author and media spokesperson. Over the past 26 years, she's helped millions of small-business owners increase their success through her company, National Marketing Federation Inc. Her latest book, Maximum Marketing, Minimum Dollars, is now available.

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Remember, too (and this has less to do with being philanthropic and everything to do with marketing through this recession) that the cosmetic companies got rich during the depression! Why? Same philosophy, sort of ....People need to feel good in bad times - so offering "affordable luxury" is a great way to accomplish that. So why not combine the "affordable luxury" method with the marketing for a cause method? For instance, a spa could offer a 30 minute chair massage for $10 per 10 minutes with $1 per 5 minutes going to breast cancer research...Makes a woman feel good about pampering herself for a great price and a great cause.